The Tenant Resource Center (TRC)

Address: (See Map)

1202 Williamson Street
Suite 102
Madison, WI 53703

Contact Information:

Phone: (608) 257-0006
Website: https://www.tenantresourcecenter.org/

Organization Contacts

Executive Director Robin Sereno
Phone: (608) 257-0006
Email: Robin@TenantResourceCenter.org

Description:

All our services are free and for Wisconsin clients unless otherwise noted.

Housing Counseling: We provide free information on rental rights and responsibilities to Dane County tenants and landlords who call or email (our offices are currently closed due to the COVID 19 pandemic). We have sample letters, forms, and brochures on most major topics. Services are available in English, Spanish and Arabic.
Note: This service was previously available statewide. Unfortunately, due to recent funding cuts, this service is only available for those living in Dane County. Want to help us restore this service statewide? Visit our Help TRC page for more information.
Campus Office: We offer services especially for UW Madison students. We have an office at the Student Activity Center (currently closed due to COVID-19). We offer free presentations around campus when in regular session. Please Contact us if you are interested in a campus presentation.
Community Outreach and Education: We provide outreach and education through a brochure series and local workshops. We give informative presentations around Wisconsin, are available for media interviews and participate in community coalitions. Contact us if you are interested in working with us in any of these capacities. A fee is required for these workshops outside Dane County.
Housing Law Seminars: We teach biannual Housing Law Seminar series for landlords and service providers throughout Wisconsin. A participation fee is required.
Eviction Prevention Clinic (aka EPC):
We provide free information about tenant and landlord rights/responsibilities, relevant housing laws, and basic information about the court process to tenants and landlords at eviction court in Dane County. Services are available before the eviction hearing or mediation. Please note that our housing counselors are not attorneys and cannot give legal advice or represent anyone in court.
If tenants are evicted, we help those tenants look for housing, make a plan so they don't end up in a homeless shelter, and help them understand what services might be available to in Dane County.
If tenants enter into a payment plan at court, we can work with those tenants for up to three months to help make sure they meet that agreement.
Limited funds may be available for nonpayment of rent for those who have been homeless in the past 5 years, have a large family (5 or more) or who need an accessible unit.
Housing Mediation Service: Our trained mediators assist by helping to negotiate workable, fair agreement between tenants and landlords both during the Small Claims Court eviction hearings and out of court (prior to eviction filings) in order to prevent homelessness. Mediation services are only for Dane County residents (free service of charge).
Housing Services: We offer assistance finding housing, including limited case management, eviction prevention services and rapid rehousing services. These services are only available through direct referral from the Dane County Coordinated Entry system.

Service Categories

Housing, Legal Services

Geographic Areas Served

  • Counties Dane

Hours of Operation

  • Monday: 9:00 AM-6:00 PM
  • Tuesday: 9:00 AM-6:00 PM
  • Wednesday: 9:00 AM-6:00 PM
  • Thursday: 9:00 AM-6:00 PM
  • Friday: 9:00 AM-6:00 PM

Sites

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Organization Products and Services
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Last Update Date: 03/01/2021

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